Join the ISS team?

ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

” Connecting People and Places to Make the World Work Better”.

An exciting opportunity exists for Site Village Managers / Relief Managers to join our dynamic and professional resources operations team either FIFO from Brisbane or DIDO from Emerald or Mackay on a 8 days on, 6 days off roster. 

Reporting to the Site Village Manager/Key Account Manager, this position is key in managing the day to day operation of the village to the prescribed contractual requirements. 

Role Details:

• Reporting to the Key Account Manager, with a supportive supervisory team you will work daily to motivate the best teams to deliver the best service to our residents on our client mining villages.
• Lead and direct and assist the department heads in the operation of the Village services and operational functions
• Provide to the Key Account Manager essential feedback on the status of the Village operations and departments
• Maximise revenue potential and maintain strict cost control procedures to ensure our budgets are achieved
• To represent ISS team and brand in all matters relating to the Village.
• Cultivate a positive, engaged and high performing work environment where learning and personal development are key to the success of all leaders and team members
• Be innovative, collaborative and proactive in delivering the best of ISS service delivery, leveraging the whole business to exceed client KPIs
• To ensure all systems and controls in the Village are operating efficiently and in accordance with, Client and ISS Policies and Procedures.
• Staff mentoring and performance management
• P&L responsibility ensuring cost leadership across the operation
• Ensuring compliance with the clients and ISS HSE policies, Food Safety, procedures and management systems is a not negotiable
• Development and delivery of in-field safety leadership and toolbox meetings

What you will get in return:

• $145k base salary (plus 11.5% super)
• Access to staff discounts with companies including insurance and childcare
• All meals and accommodation provided whilst on site!
• Uniforms are provided
• Mental and physical health support programs.
• Ongoing support and training with opportunities to grow at a global company

What we are looking for:

• Proven experience in village services managing mining village camps or an extensive hospitality career managing large multi-faceted hotels or venues or HODs looking for that next development opportunity
• Inspirational, energetic, positive, ambitious leadership skills
• Ability to manage a team of 100+ within HR and IR frameworks
• Knowledge of safety systems and demonstrated knowledge of relevant OH&S legislation
• Able to work an 8 days on, 6 days off.

Applicants must have an unrestricted C class license, a current police clearance and be prepared to undergo and pass a pre-employment medical and drug and alcohol screen.

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.