Key Account Manager
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Job no: 535824
Work type: Full time
Location: North Coast NSW
Categories: Cleaning, Senior Management, Management, Facility Management/Engineering, Customer Service
ISS IS A PLACE TO BE WHO YOU ARE
Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
ISS IS A PLACE TO BECOME WHAT YOU WANT
ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.
ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
”Connecting People and Places to Make the World Work Better”.
We have an exciting opportunity partnering with clients across the NSW North Coast. You will provide vision, leadership and drive the contract portfolio performance to maximise business growth, profitability and overall responsibility to provide a healthy and safe workplace for all users, employees and contractors on our client's sites.
This role would suit a motivated professional who is passionate about community and aim for positive outcomes for site users.
The Position:
- Manage and maintain close working relationship with client representative and ISS
- Manage the delivery of facility management services within contract scope
- Ensure Work Health and Safety procedures are followed as per contract requirements
- Manage the application of asset management plans of the facility to ensure all compliance are met as per contract scope
- Manage and achieve budget revenue
- Establishing and maintaining a professional relationship with clients, both external and internal
- Ability to lead a customer focused team, communicating the ISS vision, building culture and drive success
- Demonstrate a commitment to HSE and positive attitude to reinforce safety
- Actively seek opportunities to enhance ISS processes and implementation ideas for ongoing improvement
Our Benefits:
- Competitive salary packaging
- Work life balance
- Ongoing learning and development opportunities
- Internal opportunities within our global organisation
- Positive company culture
What will you possess to be successful:
- Tertiary education in facility management, business or similar qualifications would be highly regarded
- A sound understanding of cleaning
- Experience in the delivery of presentations to various work groups
- Competent in carrying HSE risk assessments and Incident investigations
- Leadership ability
- Ability to solve problems and making decisions
- Previous Defence or military experience highly desirable
To apply for this role please click on the 'apply' link and complete the online application.
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.
**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**
Advertised: AUS Eastern Daylight Time
Applications close:
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