ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

”Connecting People and Places to Make the World Work Better”.

We have an exciting opportunity for an Internal Communications Advisor to join our Marketing & Communications team and play an important role in shaping the future of ISS. In the role, you'll be responsible for the development, implementation, and execution of our internal communications strategy. You'll create engaging content that drives buy-in, while working proactively with leaders and stakeholders to cultivate a culture of belonging and engagement across our workforce.

The successful candidate will managing communication activities that support our efforts to share our direction, strategies, plans, and programs. Your work will help build employee engagement and foster a strong sense of belonging within our organisation.

Key tasks include:

• Develop and deliver engaging internal communication strategies that align with ISS Pacific’s vision, values, and goals.
• Managing a dynamic communications calendar, balancing day-to-day business updates with key initiatives like HSEQ, wellbeing, and diversity & inclusion.
• Create compelling content that keeps employees informed and inspired—think key business changes, major organisational news, people profiles, good news stories, business highlights and contract announcements, reward and recognition stories.
• Collaborate with business leaders and teams as a trusted communications advisor, delivering clear, impactful messaging while fostering strong stakeholder relationships to enhance engagement and cultural connection.
• Ensure messages reach the right people at the right time on the internal employee communication platform, email, newsletters, digital screens and through events.
• Use digital tools ( photography/ video) to create content to enhance storytelling and engagement.
• Own the printed employee newsletter, from content gathering and approvals to timely, high-quality delivery.
• Measure and refine strategies using data-driven insights to maximise future impact of communications.

Our Benefits:

• Competitive salary packaging
• Flexible work arrangements
• Ongoing learning and development opportunities
• Internal opportunities within our global organisation
• Positive company culture

Minimum Criteria:

• A tertiary qualification in Communications, Journalism, or a related field, with proven experience in internal communications, ideally within a complex organisation.
• Exceptional writing, editing, and storytelling skills, with a knack for crafting clear, engaging, and consistent copy for various internal communication platforms.
• Strong visual communication skills with experience using platforms such as SharePoint, Microsoft Office Suite, Adobe Creative Suite, Canva, and other digital communication tools.
• A proactive and adaptable team player who can balance strategic thinking with hands-on execution, navigating complex reporting structures while remaining accountable for high-quality outcomes.
• Demonstrated ability to collaborate effectively, build strong relationships, and influence stakeholders at all levels of the business.
• Experience as a trusted advisor providing communication expertise, coupled with strong analytical skills to measure campaign effectiveness and drive continuous improvement.
• Ability to work well under pressure, adjusting to an evolving environment with a focus on delivering measurable results.
• Previous Defence or military experience highly desirable

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**